Retail Operations
We help retailers grow, increase their efficiency and adopt cutting-edge technology solutions
More effective retail operations, focused
on customers and their omnichannel experience
The retail industry is marked by its unique dynamics and the multiplicity of alternatives and channels available to the consumer.
In collaboration with our clients, we define the path and implement the changes that are necessary to serve and satisfy consumers while maximizing results:
• Marketing and sales, omnichannel retailing: we optimize prices and assortment, for each channel and store, through the use of analytical tools and based on product demand and life cycle, substitution patterns and consumer preferences.
• Demand planning: by using analytics and data science, we help our clients generate demand forecasts by location and channel, both in detail and aggregated, to provide accurate information to the different users.
• Inventory allocation and optimization: we seek to minimize the two biggest problems in retailer inventory management, stockouts and overstock, optimizing inventory levels by location.
• Supply Planning and Management: with our clients, we improve the entire supply process, from the supplier to the retailer, also considering internal transfers between locations.
Marketing and Sales
Product mix, pricing and omnichannel readiness are key factors affecting sales and margins in the retail industry. Employing analytical tools, we optimize the assortment in each channel and store, taking into account demand and available space. We maximize profits through price management based on product life cycle and the reduction of losses in sales and inventory obsolescence at the end of the cycle. As a result, each channel and store can offer the products that attract and retain their customers, satisfying their demands and improving profits.
Operations
We help our clients achieve better results through efficient store operations, redesigning processes, optimizing the use of both sales and operating spaces, and seeking digital solutions to improve the consumer experience.
Omnichannel Retailing
Each point of contact with the consumer has its specifics: demand, expectations, and operational needs change depending on the channel. We work with our clients in the selection of categories and products for each channel, as well as designing supply, pricing and promotion strategies, seeking consumer satisfaction without losing sight of operations optimization.
Demand Planning
Demand forecasting is a crucial input to various decisions in retail, including promotion strategy, supply strategy and inventory allocation, which have a direct impact on consumer satisfaction. Using data science and analytics tools, we help our clients generate improved demand forecasts by channel and location.
Inventory Allocation and Optimization
Inventory distribution and placement can be a competitive advantage. Together with our clients, we seek to optimize the location and magnitude of inventories, avoiding stockouts and overstock, minimizing obsolescence for products with a short shelf life and streamlining supply operations through demand planning and network design.
Supply Planning and Management
We understand the importance of restocking stores and supplying distribution centers. We help our clients design supply and transfer processes between locations, aimed at maximizing margins and profits, in the current complexity of omnichannel retailing, simultaneously minimizing opportunity costs and working capital requirements.
Network Design and Optimization
In a context of agility and omnichannel operations, warehouse and distribution operations represent critical and strategic processes in the retail industry. In addition, they make up for an important part of the costs. For this reason, we work with our clients to seek the appropriate design for their logistics networks, their components and equipment, considering innovative solutions and technologies that make the most out of the available assets and resources in order to meet consumer requirements.